Service van with organised parts drawers at a loading dock

Field service and facilities

AI that works inside your field service software

AI and automation for multi-branch fire, HVAC, electrical and facilities operators, built around the field service software your technicians already use.

Talk to us about your field teams

Sound familiar?

Quotes sit for days
Quotes wait on two people while the customer asks where theirs is.
Every branch does it differently
Defects coded from memory, so head office cannot compare branches.
If Sam leaves, we're stuffed
Codes, prices and customer history live in a few senior heads.
Retyping between systems
Technician notes keyed into the job system, then again into finance.
Audit evidence by hand
Service records for standards such as AS 1851 assembled before every audit.

What we add to your field service software

Defect coding
AI drafts the code from technician notes and photos. Your coder approves.
Quote drafting
Quotes built from site findings and your price book, ready for an estimator to check.
Compliance records
Consistent service records captured as work happens, ready for the auditor.
Job to invoice
Completed work pushed to finance without rekeying.

How we prove it

Discover
We measure backlog and cycle time first.
Run alongside
AI drafts while your team works as today, and we compare.
Approve
Once accurate, a person approves before anything reaches a customer.
Roll out
One branch proves it, then the rest follow.

Rooftop plant and HVAC units on a city office tower

No rip-and-replace

It sits beside the systems you already run, inside your infrastructure in Australia. Technicians keep their app, and estimators get a faster review screen.

A person approves every customer-facing output
Fixed fee per phase. Stop after any phase and keep everything
You own the code

Systems we work with

We connect to the platforms you already run. You keep your licences and your data.

simPRO
AroFlo
Uptick
Salesforce Field Service
Dynamics 365 Field Service
ServiceNow
Pronto
MYOB
Xero
Power BI

1,500+staff rely on a workforce management app our team took from MVP to live use, and it is still running today

Questions

Can AI work inside simPRO, AroFlo or Uptick?

Yes. AI connects to simPRO, AroFlo, Uptick, Salesforce Field Service, Dynamics 365 Field Service and ServiceNow through their APIs, drafting quotes, codes and records inside the job system technicians already use. We extend your field service software and sell no replacement platform.

Can AI write quotes from technician site notes and photos?

Yes. AI reads the technician's notes, photos and asset history, matches the findings to your price book and drafts a quote an estimator can check in minutes. Quotes stop waiting on the two senior people who used to build each one from scratch.

Can AI code defects consistently across every branch?

Yes. AI suggests the defect code from technician notes and photos against one shared code list, and your coder approves or corrects it. Corrections feed back into the rules, so head office can compare defect rates branch by branch for the first time.

Can AI help with AS 1851 service records and audits?

AI can check each fire protection service record against the routine AS 1851 requires as it is captured, flag missing readings or photos, and assemble the evidence pack before an audit. Your compliance lead still signs off every record.

Can AI schedule and dispatch field technicians?

AI can read incoming jobs, match them to technician skills, location, SLA and contract terms, and draft the day's schedule for a dispatcher to approve or adjust. It runs inside your existing job system, so dispatchers keep working in one screen.