Our product
RootCauseAI: AI investigation inside your network
We built RootCauseAI so support teams can investigate incidents with AI, without sending code, logs or data outside their own boundary.
The problem
When an incident hits, support engineers jump between tickets, commits, databases and documentation. Cloud AI could help, but many organisations, especially in regulated and resources sectors, cannot send that data to external services.
- Hours lost switching tools
- Sensitive code and logs
- Security rules that block cloud AI
What we built
Runs locally
Self-hosted with local models, so data stays inside your infrastructure.
Connects to your tools
Jira, Redmine, Git, SQL databases and MongoDB.
Learns from history
Indexes documentation and past incidents for context.
Reads the code
Reviews relevant code paths in PHP, Java, C#, ASP.NET and Angular.
Suggests root causes
Shows its evidence so engineers can check the reasoning.
What it taught us
Ordinary hardware works
Useful private AI runs on a standard server without a GPU cluster.
Boundaries come first
Read-only access and logging are designed in from the start.
Same pattern, any process
We apply this design to private AI work for clients.
Questions
What is RootCauseAI?
RootCauseAI is a self-hosted AI investigation product we built and run ourselves. It searches code, logs, tickets and databases inside an organisation's own network to suggest the likely cause of an incident, showing its evidence so engineers can check the reasoning.
Can private AI run without a GPU cluster?
Yes, for many workloads. RootCauseAI runs useful local models on a standard server, which showed us that private AI for search, investigation and document work does not always need specialised hardware. Larger models and heavy volumes still benefit from GPUs.
Can the same self-hosted design work for other processes?
Yes. The design behind RootCauseAI, read-only access, logging from day one and local models inside your boundary, is the same one our private AI infrastructure work applies to document search, assistants and reporting for clients.
Related
Incident investigation that stays in your networkDescribe the incident. RootCauseAI searches your code, logs, tickets and databases, then shows the likely cause and its evidence.
Private AI infrastructureAI that runs inside your own environment.
Our work, stated plainlyClient delivery, and products we built and run ourselves. Each one says exactly what it is.
SecurityYour data stays in your environment.
Need AI that cannot leave your network?
We will walk you through the RootCauseAI architecture and how it maps to your rules.
Fixed-fee phases, agreed before we start. Stop after any phase.