Solve8 is an Australian AI and IT services firm, headquartered in the Brisbane region, that helps mid-sized, enterprise and multi-site organisations remove manual work across their systems. Our consultants and engineers deliver end to end: AI strategy, AI built and run on your own infrastructure in Australia, system integration, data and BI, process automation, custom software, managed services and team augmentation.
Key takeaways
- We work with mid-sized and enterprise organisations, from around 50 staff upward, often with several sites, entities or branches.
- AI leads our work, and delivery is end to end, from first workshop to managed operation.
- AI runs inside your own environment in Australia, your cloud or your own servers, and a person approves before anything reaches a customer or system of record.
- Work is delivered in fixed-fee phases agreed before we start. You can stop after any phase and keep everything built.
- We built and run our own products, Carbonly.ai and RootCauseAI, using the same patterns we apply for clients.
The gap Solve8 fills
Large enterprises can fund big internal AI teams and long programs. Start-ups can move fast and accept rough edges. Mid-sized organisations sit in between: real complexity across sites, entities and systems, real compliance obligations, and no appetite for a multi-year program that may never deliver.
The problems we hear are specific:
- "A person retypes information between systems."
- "Quotes sit for days waiting on two people."
- "Every branch does it differently."
- "Reporting takes days across entities."
- "Compliance evidence is assembled by hand before every audit."
- "The board wants an AI plan and nobody owns it."
Solve8 exists to fix those bottlenecks with AI and integration that keep working long after the demo.
What Solve8's IT and AI services cover
| What it is | Typical outcome | Impact | |
|---|---|---|---|
| AI strategy | Discovery, prioritised use cases, business case and governance | A roadmap the board can approve | Clarity |
| Custom AI development | Document processing, agents and assistants built for your workflows | AI doing the first pass on real work | Time back |
| Private AI infrastructure | Models running in your cloud or on your own servers in Australia | Data stays in your environment | Control |
| System integration | Connections between ERP, CRM, finance, field service and documents | No retyping between systems | Accuracy |
| Data, BI and analytics | One version of your numbers across entities and sites | Reporting in hours, not days | Visibility |
| Process automation | Workflows with approvals and exception handling | Fewer manual steps | Throughput |
| Custom software | Internal apps that replace fragile spreadsheets and tools | Systems that fit how you work | Fit |
| Managed AI services | Monitoring, tuning and support after go-live | AI that stays accurate | Reliability |
| Copilot readiness | Permissions, data and governance checks before Microsoft 365 Copilot | Safe rollout | Safety |
| Team augmentation | Our engineers in your team | Capacity and skills transfer | Capability |
Explore the details on our services page.
How we work
- DiscoverMeasure the bottleneck and agree what success looks like
- ProveSolve one problem well, running alongside your team
- ApproveA person approves before anything reaches a customer or system of record
- ScaleExpand only after the first use case proves accurate
Measure first. We do not quote blind. Discovery comes first: how many hours does this take today, what is the error rate, what does good enough look like?
Build small. The first version solves one problem well. No scope creep.
People stay in control. AI makes mistakes. We build human review into every system, and the AI runs alongside your team until it proves accurate.
Scale what works. More document types, more systems, more edge cases, once the core works.
- Phase 1Discovery and designUnderstand the process, define success metrics, design the solution and data boundaries
- Phase 2Build and integrateDevelop with real connections to your systems
- Phase 3Run alongside your teamValidate accuracy, train users, move to production
- OngoingManaged serviceMonitoring, improvement and new use cases, if you want it
Each phase is fixed fee and agreed before we start. Stop after any phase and keep everything.
Your infrastructure, in Australia
Every AI system we build runs on your infrastructure in Australia: your cloud or your own servers. Your data is never used to train public models, access runs through your identity provider, activity is logged, and you own the code. For organisations in healthcare, financial services, professional services and government supply chains, that is often a requirement. See our security approach and the data sovereignty guide.
Our work and our products
- Tier 1 infrastructure contractor. We delivered carbon and ESG reporting automation in Power BI for a Tier 1 infrastructure contractor. Read the case study.
- Carbonly.ai. Our own ESG and emissions automation product, using multi-agent document processing. See the Carbonly case study.
- RootCauseAI. Our own AI investigation tool that works inside a client's own environment to investigate IT incidents across logs, code and databases. See RootCauseAI.
- Workforce management app. A workforce management app used by a company of 1,500+ staff, taken from MVP to live use and still running.
Across our consultants' careers, we have worked on direct and indirect engagements at BHP, Rio Tinto, Senex Energy and Schneider Electric, so we know what an enterprise security review will ask.
Who we work with
Our best fit is an Australian or New Zealand organisation from around 50 staff to large enterprises with:
- Multi-site, multi-entity or multi-branch complexity
- Back-office bottlenecks: retyping, document processing, reconciliation, reporting
- Operations wanting change and IT wanting control: we work with both
Sectors we focus on:
- Field service and facilities: fire protection, HVAC, electrical and maintenance at scale
- Construction and infrastructure
- Professional services: legal, accounting and engineering
- Manufacturing, distribution, mining and energy
- Healthcare and allied health groups
- Financial services
See our industries and case studies.
Which best describes you?
- Mid-sized, several sites or entities, manual work between systemsStrong fit. Start with discovery
- Board wants an AI plan and nobody owns itStart with AI strategy
- Need AI but data must stay in our environmentPrivate AI infrastructure
- Need extra engineering capacity nowTeam augmentation
Why "Solve8"?
Turn an 8 on its side and you get infinity. We work the other way around: on scope tight enough to finish, solving the repetitive, expensive problems that drain teams and margins.
How Solve8 can help
If manual work between systems is slowing your teams down, start with a discovery conversation. We will tell you plainly whether AI or integration is the right fix. See how we work, our AI strategy service, or talk to our team.
Solve8 is headquartered in the Brisbane region, Queensland, serving organisations across Australia and New Zealand. ABN: 84 615 983 732
