AI-Powered Incident Investigation

Find Root Causes
10x Faster

AI agents automatically investigate incidents, search your codebase, query databases, and correlate evidence to deliver root cause analysis in minutes, not hours.

Start Free Trial

15-day free trial • No credit card required • Run on your own infrastructure

Self-Hosted Docker
Your Data Stays Local
Windows / Linux

See It In Action

Watch how SupportAgent investigates incidents and identifies root causes

10x
Faster MTTR
<5min
To Root Cause
85%
Automation Rate
24/7
AI Coverage

Connects To Your Existing Stack

Investigate across all your systems from one platform

Git Repos

GitHub, GitLab, Bitbucket

Ticket Systems

Jira, Redmine, ServiceNow

Databases

SQL, MySQL, MongoDB, Redis

Code Analysis

PHP, Java, C#, ASP.Net, Angular

Log Sources

File, SSH, Splunk, Elasticsearch

Platforms

Windows, Linux, macOS

Why Teams Choose SupportAgent

Built by engineers who've spent countless hours debugging production issues. We automate the tedious parts so you can focus on fixing.

AI Root Cause Analysis

Automatically investigate incidents, correlate evidence from multiple sources, and deliver actionable root cause analysis in minutes.

100% Self-Hosted

Run on your laptop, VM, or private cloud. Your data never leaves your infrastructure. Complete control and privacy.

Multi-Source Investigation

Correlate data across logs, databases, code repositories, tickets, and knowledge bases automatically.

Real-Time Streaming

Watch the AI's reasoning process live as it investigates, providing transparency into every decision and finding.

Code Search & Analysis

Search across PHP, Java, C#, ASP.Net, Angular codebases. Find patterns, trace errors, and identify root causes in code.

10x Faster Resolution

Reduce MTTR from hours to minutes. Let AI handle the initial triage while your team focuses on implementing fixes.

How It Works

From incident to root cause in three simple steps.

01

Download & Deploy

Download the Docker image and get it running in minutes on Windows, Linux, or macOS. 15 days free.

02

Connect Your Systems

Integrate with Jira, Redmine, Git repos, databases (SQL, MySQL, MongoDB), and your codebase.

03

Start Investigating

Describe an incident and watch as AI agents search, correlate, and identify the root cause.

AI Investigation Flow

AI Investigation Flow

From incident report to root cause in minutes

Simple Pricing

Download and run on your infrastructure. Cancel anytime.

Calculate your potential savings
MOST POPULAR

Self-Hosted

Docker image you control

$69/month

15-day free trial included

  • Docker image download
  • Windows, Linux, macOS
  • Unlimited investigations
  • Unlimited users
  • All integrations included
  • Local LLM (Ollama) or OpenAI
  • All updates included
  • Email support
Start Free Trial

Private Cloud Setup

We deploy it in your VPC

Custom

Tailored to your infrastructure

  • Everything in Self-Hosted, plus:
  • Deployment in your AWS/Azure/GCP
  • Infrastructure setup & config
  • Custom integrations
  • SSO / SAML authentication
  • Dedicated support
  • SLA guarantees
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What's Included

  • Docker image - run anywhere
  • Admin dashboard
  • Workspace management
  • Investigation history & feedback
  • API access
  • Priority email support
  • Documentation & setup guide
  • All updates included

System Requirements

  • Docker-compatible environment
  • 8GB RAM minimum (16GB recommended)
  • 4 CPU cores minimum
  • 20GB storage
  • Ollama for local LLM (included) or OpenAI API key

Ready to Accelerate Incident Response?

Stop spending hours on manual investigation. Let AI do the heavy lifting while your team focuses on fixing issues.

Start Free TrialBook a Demo

15-day free trial • No credit card required • Your data stays with you