Multi-site retail
AI for retail and franchise groups with many sites
AI for the head office and area manager work behind many stores: store reporting, supplier invoices, the customer inbox, staff procedures and franchise compliance checks. Built into your ERP and Microsoft 365, with a person approving every output.
Sound familiar?
Every store reports differently
Area managers rebuild sales, labour and shrink figures in Excel each week.
Supplier invoices keyed by hand
Invoices for each store are matched to deliveries and coded manually.
Inbox spikes after every sale
Returns, order and complaint emails pile up in a shared mailbox.
Store audits never analysed
Compliance checklists sit on paper or in forms nobody reviews across the network.
What we build
Store ops reporting
One governed Power BI model, with each area manager and franchisee seeing their own stores.
Supplier invoice processing
Invoices matched to orders and deliveries by store, with exceptions sent to accounts payable.
Customer inbox
Emails classified, the order looked up and a reply drafted for approval. Complaints go to a person.
Staff procedures assistant
Store staff ask about current procedures and get answers that cite the source document.
Franchise compliance checks
Audit checklists and photos read against brand standards, with gaps listed for the area manager.
How an engagement runs
Discover
A fixed-fee phase on one process across a few stores, with a measured baseline.
Prove
Shadow mode on live work until it meets your accuracy bar.
Build
Into your ERP on your infrastructure in Australia.
Run
We support it, or hand over the code and documentation.
Questions
Can franchisees see only their own stores' numbers?
Yes. Row-level security in Power BI gives each franchisee and area manager a filtered view of the same report, so head office maintains one model.
Does AI need a new retail system?
No. It reads from the ERP you run, such as Business Central, NetSuite or SAP, plus point of sale exports, and writes drafts back for approval.
Who helps retail and franchise groups with AI in Sydney, Melbourne or Brisbane?
Solve8 works with multi-site groups across Australia and New Zealand, with workshops at head office or in stores and builds run remotely under your access controls.
Related
We run several entities across Xero, MYOB and Business Central. How do we close month-end faster and get one group report?How groups on Xero, MYOB and Business Central close month-end faster: intercompany matching, one consolidation and AI drafts an accountant checks.
Private AI infrastructureAI that runs inside your own environment.
Which store report takes longest to build?
A 30-minute review with a senior consultant. You leave with a written one-page summary you can share internally.
Fixed-fee phases, agreed before we start. Stop after any phase.