Education
AI for universities, TAFEs and school groups
AI for the administration that runs across campuses: student enquiries, enrolment documents, staff policy questions and reporting. Student data stays in your environment in Australia, and a person approves what goes out.
Sound familiar?
The same enquiries every term
Student services answers fees, census date and enrolment questions by hand from a shared inbox.
Enrolment documents checked by hand
Admissions staff check transcripts and identity documents one by one at peak.
A different rule on every campus
Staff cannot find the current policy, so campuses apply it differently.
Reports rebuilt each census
Enrolment and retention figures are pulled from several systems into Excel.
What we build
Student enquiries inbox
Emails classified, the student record looked up and a reply drafted for staff to approve.
Enrolment document checks
Documents read against the application, with missing items listed for admissions.
Policy assistant
Staff ask questions of approved policies and get answers that cite the source document.
Reporting across campuses
One governed Power BI model for enrolments, enquiries and workload by campus.
Private student data
Built in your Microsoft 365 or private environment in Australia. No student data trains a public model.
AI governance
An inventory of AI in use, risk ratings and one staff policy across faculties.
How an engagement runs
Discover
A fixed-fee phase on one process at one campus, with a measured baseline.
Prove
Shadow mode on live work until it meets your accuracy bar.
Build
Into your systems on your infrastructure in Australia.
Run
We support it, or hand over the code and documentation.
Questions
Which AI tools are safe to use with student data?
Tools that run in your own environment, respect existing access rights and do not train public models. The OAIC recommends not entering personal information into public AI tools.
Can AI answer student enquiries without giving wrong advice?
It drafts replies from approved sources such as the handbook and fee schedules, and staff approve each one. Complaints, welfare and visa matters go straight to a person.
Who helps universities and TAFEs with AI in Sydney, Melbourne or Brisbane?
Solve8 works with multi-campus providers across Australia and New Zealand, with workshops on campus and builds run remotely under your access controls.
Related
Private AI infrastructureAI that runs inside your own environment.
Staff are already using ChatGPT with company data. What should our AI use policy say?Staff already paste company data into ChatGPT. What an AI use policy should allow, block and teach, using the Australian Government AI policy template.
Which admin queue peaks every term?
A 30-minute review with a senior consultant. You leave with a written one-page summary you can share internally.
Fixed-fee phases, agreed before we start. Stop after any phase.