Not another dashboard. SupportAgent is an autonomous AI agent that investigates incidents. It searches code, queries databases, correlates logs, and finds root causes - all while you're getting context.
Every DevOps engineer knows this pain.
A large share of incident time goes on gathering context - pulling logs, checking recent deploys, searching code. That's before any actual debugging starts.
Jumping between Datadog, GitHub, Jira, and the database console. Each tool has part of the story. No single view of what actually happened.
SLOs demand fast resolution but manual investigation can't scale. Senior engineers become bottlenecks. On-call burnout is real.
From "WTF is happening" to root cause in 3 steps.
Paste error message, screenshot, or describe the issue. AI understands context from natural language.
Automatically searches code, queries logs, checks databases, and correlates evidence across all connected systems.
Receive a detailed report: probable cause (with confidence %), code location, evidence trail, and suggested fix.
Not just search. Actual investigation and reasoning.
Not a search tool. SupportAgent is an AI agent that autonomously investigates - it makes decisions, follows leads, and finds root causes without human guidance.
Use your own API keys: OpenAI, Anthropic Claude, Google Gemini, or run 100% offline with Ollama. Your keys, your costs, no vendor lock-in.
Connects to Splunk, Elasticsearch, Datadog, or raw log files. The agent correlates events across services and time windows automatically.
Agent checks recent commits, identifies who changed what, and correlates code changes with incident timing.
Agent queries your databases (read-only) to verify data conditions, check for anomalies, and correlate state with errors.
Real-time streaming shows the agent's reasoning process. See exactly what it's searching, finding, and how it reaches conclusions.
Connects to tools you already use.
GitHub / GitLab / Bitbucket
Jira / ServiceNow / Redmine
Splunk / Elasticsearch / Datadog
PostgreSQL / MySQL / MongoDB
Docker / Kubernetes logs
CloudWatch / Azure Monitor
Any REST API
SSH log access
Observability tools show you data. SupportAgent is an AI agent that actively investigates. It doesn't wait for you to write queries - it autonomously searches, correlates, and reasons about evidence. It connects TO your observability stack, using Splunk/Datadog/ELK as data sources.
Yes! SupportAgent supports BYO (Bring Your Own) LLM keys. Use OpenAI, Anthropic Claude, Google Gemini, or run completely offline with Ollama. Your keys, your costs, no vendor lock-in.
Yes. Using Ollama for local LLM execution, SupportAgent runs completely offline. Zero external API calls. This is critical for security-conscious DevOps teams in financial services, healthcare, or government.
SupportAgent analyzes code in PHP, Java, C#, Python, JavaScript, TypeScript, Go, and more. It works with any framework - just point it at your repo. The AI agent understands code structure, not just text search.
SupportAgent can investigate across multiple repositories and services. If an error in Service A is caused by a bug in Service B, the AI agent traces across both codebases, following the call path to find the true root cause.
15-day free trial. Self-hosted. Your data never leaves your infra.