Built for Healthcare

    End the Morning Rush Phone Chaos

    8am hits and your phones explode. Patients at the counter, calls ringing out, staff stressed. Our AI receptionist handles the overflow - booking appointments, taking script requests, and answering enquiries while your team focuses on the patients in front of them.

    See How It Works

    No credit card required. Set up in 5 minutes. Healthcare-appropriate design.

    Designed for all healthcare practices

    GP Practices
    Medical Centres
    Specialists
    Allied Health
    Physiotherapy
    Psychology
    Dental
    Podiatry

    45%

    of practice calls during morning rush

    $150+

    average cost per missed appointment

    15%

    typical no-show rate without reminders

    24/7

    patient access to booking changes

    The Practice Phone Problem

    Every practice manager knows these challenges. Your phones are busiest when your staff are busiest. Something has to give.

    The Morning Rush Bottleneck

    8am-9am: phones ringing non-stop, patients at the counter, scripts to process. Your reception staff are overwhelmed and calls go unanswered. Patients get frustrated and find another practice.

    After-Hours Enquiries

    Patients calling about scripts, test results, or appointment changes outside hours. They can't leave complex requests on voicemail, so they call back during your busiest time.

    Appointment No-Shows

    Missed appointments cost practices $100-200+ each. Without proper confirmation calls (who has time?), no-show rates stay high. That's revenue that never comes back.

    Reception Staff Burnout

    Finding and keeping good reception staff is hard. Constant phone pressure, demanding patients, multitasking - it's not sustainable. Turnover costs you time and money.

    AI That Handles Overflow Professionally

    CallMate answers with your practice name, handles routine requests, and knows when to route urgent matters to your team. It's like having an extra receptionist who never gets overwhelmed.

    Appointment Booking

    AI books, reschedules, and cancels appointments directly into your practice management system.

    Triage & Routing

    Understands urgency levels. Routes emergencies appropriately while handling routine enquiries.

    Script Requests

    Takes repeat script requests with medication name, pharmacy details - ready for your review.

    Privacy Compliant

    Built with healthcare privacy in mind. Doesn't access patient records - just handles bookings and messages.

    24/7 Availability

    Patients can book, cancel, or enquire any time. Reduces morning rush call volume.

    SMS Confirmations

    Automatic appointment reminders and confirmations reduce no-shows significantly.

    Common Patient Requests Handled

    Appointments

    "I need to book an appointment with Dr Smith for next week." AI checks availability, books, sends SMS confirmation.

    Script Requests

    "I need a repeat script for my blood pressure medication." AI captures medication, pharmacy, patient details for your review.

    General Enquiries

    "What are your opening hours? Do you bulk bill?" AI answers from your practice info. Complex queries get flagged.

    Designed With Healthcare Privacy in Mind

    CallMate handles bookings and messages - it doesn't access patient records or clinical systems. All calls are recorded and transcribed for your records. Data is stored securely in Australia. The AI is trained to recognise urgent matters and route them appropriately.

    From $49/month

    Less than the cost of one missed appointment. No setup fees. No contracts. 14-day free trial to see how it works for your practice.

    View Full Features

    The Practice ROI

    Here's what reducing missed calls and no-shows could mean for your practice.

    Missed Call Recovery

    • Missed calls per day (peak times)5-10
    • Calls that would book appointments~60%
    • Average appointment value$80-150
    • Potential monthly recovery$4,800-18,000

    No-Show Reduction

    • Appointments per week200
    • Current no-show rate15%
    • With SMS reminders5-8%
    • Appointments saved monthly28-40

    CallMate cost: $49-199/month

    One recovered appointment pays for a month of service.

    Why Healthcare Practices Choose Solve8

    We understand the unique needs of healthcare environments.

    Australian Based

    Brisbane company. Local support. Data stored in Australia. Understanding of Australian healthcare context.

    Healthcare Focus

    Understands appointment types, script requests, urgency levels, and appropriate patient communication.

    Easy Integration

    Works with your existing phone system. Call forwarding setup takes minutes. No IT changes required.

    Guides for Healthcare Practices

    Learn more about how AI is helping Australian healthcare businesses.

    View All Articles

    Ready to Ease the Phone Pressure?

    Try free for 14 days. No credit card required. Set up before your next morning rush and see what happens when every call gets answered.

    Talk to Us First