AI Agent for DevOps & SRE

    An AI Agent That Debugs For You

    Not another dashboard. SupportAgent is an autonomous AI agent that investigates incidents. It searches code, queries databases, correlates logs, and finds root causes - all while you're getting context.

    Self-HostedBYO LLM Keys10x Faster MTTR
    10x
    Faster MTTR
    <5min
    To Root Cause
    85%
    Auto-Triage
    $69
    /month

    The On-Call Struggle Is Real

    Every DevOps engineer knows this pain.

    Hours Spent on Manual Triage

    DevOps teams spend 30-50% of incident time just gathering context - pulling logs, checking recent deploys, searching code. That's before any actual debugging starts.

    Context Switching Kills Productivity

    Jumping between Datadog, GitHub, Jira, and the database console. Each tool has part of the story. No single view of what actually happened.

    MTTR Targets Are Slipping

    SLOs demand fast resolution but manual investigation can't scale. Senior engineers become bottlenecks. On-call burnout is real.

    How It Works

    From "WTF is happening" to root cause in 3 steps.

    1

    Incident Reported

    Paste error message, screenshot, or describe the issue. AI understands context from natural language.

    2

    AI Investigates

    Automatically searches code, queries logs, checks databases, and correlates evidence across all connected systems.

    3

    Root Cause Delivered

    Receive a detailed report: probable cause (with confidence %), code location, evidence trail, and suggested fix.

    What AI Actually Does

    Not just search. Actual investigation and reasoning.

    Autonomous Investigation

    Not a search tool. SupportAgent is an AI agent that autonomously investigates - it makes decisions, follows leads, and finds root causes without human guidance.

    BYO LLM Keys

    Use your own API keys: OpenAI, Anthropic Claude, Google Gemini, or run 100% offline with Ollama. Your keys, your costs, no vendor lock-in.

    Log Correlation

    Connects to Splunk, Elasticsearch, Datadog, or raw log files. The agent correlates events across services and time windows automatically.

    Git Blame & History

    Agent checks recent commits, identifies who changed what, and correlates code changes with incident timing.

    Database Query Analysis

    Agent queries your databases (read-only) to verify data conditions, check for anomalies, and correlate state with errors.

    Watch It Think

    Real-time streaming shows the agent's reasoning process. See exactly what it's searching, finding, and how it reaches conclusions.

    Works With Your Stack

    Connects to tools you already use.

    GitHub / GitLab / Bitbucket

    Jira / ServiceNow / Redmine

    Splunk / Elasticsearch / Datadog

    PostgreSQL / MySQL / MongoDB

    Docker / Kubernetes logs

    CloudWatch / Azure Monitor

    Any REST API

    SSH log access

    Simple Pricing

    $69
    /month AUD
    • Self-hosted Docker image
    • Unlimited investigations
    • Unlimited users
    • All integrations
    • BYO LLM keys (OpenAI, Anthropic, Google, Ollama)
    • 15-day free trial
    Start Free Trial

    DevOps FAQs

    How is this different from Datadog, Splunk, or New Relic?

    Observability tools show you data. SupportAgent is an AI agent that actively investigates. It doesn't wait for you to write queries - it autonomously searches, correlates, and reasons about evidence. It connects TO your observability stack, using Splunk/Datadog/ELK as data sources.

    Can I use my own LLM API keys?

    Yes! SupportAgent supports BYO (Bring Your Own) LLM keys. Use OpenAI, Anthropic Claude, Google Gemini, or run completely offline with Ollama. Your keys, your costs, no vendor lock-in.

    Can SupportAgent work offline (air-gapped)?

    Yes. Using Ollama for local LLM execution, SupportAgent runs completely offline. Zero external API calls. This is critical for security-conscious DevOps teams in financial services, healthcare, or government.

    What languages and frameworks does it support?

    SupportAgent analyzes code in PHP, Java, C#, Python, JavaScript, TypeScript, Go, and more. It works with any framework - just point it at your repo. The AI agent understands code structure, not just text search.

    How does it handle microservices?

    SupportAgent can investigate across multiple repositories and services. If an error in Service A is caused by a bug in Service B, the AI agent traces across both codebases, following the call path to find the true root cause.

    Ready to Fix Bugs Faster?

    15-day free trial. Self-hosted. Your data never leaves your infra.

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    Australian Owned
    Xero Partner
    MYOB Partner
    Microsoft Partner