AI-Powered Incident Investigation

    Find Root Causes
    10x Faster

    AI agents automatically investigate incidents, search your codebase, query databases, and correlate evidence to deliver root cause analysis in minutes, not hours.

    15-day free trial • No credit card required • Run on your own infrastructure

    Self-Hosted Docker
    Your Data Stays Local
    Windows / Linux

    See It In Action

    Watch how SupportAgent investigates incidents and identifies root causes

    10x
    Faster MTTR
    <5min
    To Root Cause
    85%
    Automation Rate
    24/7
    AI Coverage

    Connects To Your Existing Stack

    Investigate across all your systems from one platform

    Git Repos

    GitHub, GitLab, Bitbucket

    Ticket Systems

    Jira, Redmine, ServiceNow

    Databases

    SQL, MySQL, MongoDB, Redis

    Code Analysis

    PHP, Java, C#, ASP.Net, Angular

    Log Sources

    File, SSH, Splunk, Elasticsearch

    Platforms

    Windows, Linux, macOS

    Why Teams Choose SupportAgent

    Built by engineers who've spent countless hours debugging production issues. We automate the tedious parts so you can focus on fixing.

    AI Root Cause Analysis

    Automatically investigate incidents, correlate evidence from multiple sources, and deliver actionable root cause analysis in minutes.

    100% Self-Hosted

    Run on your laptop, VM, or private cloud. Your data never leaves your infrastructure. Complete control and privacy.

    Multi-Source Investigation

    Correlate data across logs, databases, code repositories, tickets, and knowledge bases automatically.

    Real-Time Streaming

    Watch the AI's reasoning process live as it investigates, providing transparency into every decision and finding.

    Code Search & Analysis

    Search across PHP, Java, C#, ASP.Net, Angular codebases. Find patterns, trace errors, and identify root causes in code.

    10x Faster Resolution

    Reduce MTTR from hours to minutes. Let AI handle the initial triage while your team focuses on implementing fixes.

    How It Works

    From incident to root cause in three simple steps.

    01

    Download & Deploy

    Download the Docker image and get it running in minutes on Windows, Linux, or macOS. 15 days free.

    02

    Connect Your Systems

    Integrate with Jira, Redmine, Git repos, databases (SQL, MySQL, MongoDB), and your codebase.

    03

    Start Investigating

    Describe an incident and watch as AI agents search, correlate, and identify the root cause.

    AI Investigation Flow

    AI Investigation Flow

    From incident report to root cause in minutes

    Simple Pricing

    Download and run on your infrastructure. Cancel anytime.

    Calculate your potential savings
    MOST POPULAR

    Self-Hosted

    Docker image you control

    $69/month

    15-day free trial included

    • Docker image download
    • Windows, Linux, macOS
    • Unlimited investigations
    • Unlimited users
    • All integrations included
    • Local LLM (Ollama) or OpenAI
    • All updates included
    • Email support
    Start Free Trial

    Private Cloud Setup

    We deploy it in your VPC

    Custom

    Tailored to your infrastructure

    • Everything in Self-Hosted, plus:
    • Deployment in your AWS/Azure/GCP
    • Infrastructure setup & config
    • Custom integrations
    • SSO / SAML authentication
    • Dedicated support
    • SLA guarantees
    Contact Us

    What's Included

    • Docker image - run anywhere
    • Admin dashboard
    • Workspace management
    • Investigation history & feedback
    • API access
    • Priority email support
    • Documentation & setup guide
    • All updates included

    System Requirements

    • Docker-compatible environment
    • 8GB RAM minimum (16GB recommended)
    • 4 CPU cores minimum
    • 20GB storage
    • Ollama for local LLM (included) or OpenAI API key

    Ready to Accelerate Incident Response?

    Stop spending hours on manual investigation. Let AI do the heavy lifting while your team focuses on fixing issues.

    15-day free trial • No credit card required • Your data stays with you